Showing posts with label Digital Transformation. Show all posts
Showing posts with label Digital Transformation. Show all posts

Mphasis Secures NABCB-Accredited AI Governance Certification Amid Rising Demand for Responsible Tech

Mphasis Secures NABCB-Accredited AI Governance Certification Amid Rising Demand for Responsible Tech

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, today announced that it achieved the ISO/IEC 42001:2023 certification by TÜV SÜD South Asia Private Limited, accredited by the Accreditation Board for Certification Bodies (NABCB). Leading the industry in adopting global Artificial Intelligence (AI) standards, the company received certification for the international Artificial Management Systems (AIMS) framework, ensuring responsible AI development and use while promoting trust and interoperability across the global AI ecosystem.
The NABCB-accredited ISO/IEC 42001:2023 certification reinforces our commitment to responsible AI innovation, and we are pleased to have received it. This achievement assures our enterprise clients that every Mphasis AI solution is developed and governed to the highest global standards of integrity, reliability, and compliance, said Nitin Rakesh, Chief Executive Officer and Managing Director, Mphasis.
The accreditation was issued by TÜV SÜD South Asia Pvt. Ltd., one of only two certification bodies accredited by the NABCB under India’s Ministry of Commerce and Industry. This recognition affirms Mphasis’ adherence to the highest standards of ethical governance, transparency, and global best practices in AI.

We congratulate Mphasis on being accredited with the ISO/IEC 42001:2023 certification with TÜV SÜD. This milestone reflects Mphasis’ strong commitment to responsible AI and excellence in designing and operating trustworthy AI applications. We are proud to have supported this achievement and look forward to deepening our collaboration with Mphasis in advancing ethical and future-ready AIMr. Panneer Selvan, Vice President, TÜV SÜD South Asia Private Limited.

ISO/IEC 42001:2023 provides a structured framework for developing, deploying, and governing AI systems. For clients and regulators, NABCB accreditation ensures that the recognition is based on independent verification under rigorous national and international oversight, strengthening trust and reducing risks in AI adoption. While AI offers immense opportunities, it also brings challenges such as data opacity, bias, and ethical concerns. With regulatory scrutiny intensifying and customer expectations rising, organizations need to demonstrate accountability and integrity in AI deployment. By aligning with ISO/IEC 42001:2023, Mphasis has adopted a globally recognized framework to address these risks and instill confidence in AI-driven systems.

As of Q1 FY26, Mphasis’ AI-led deals represent 68% of its total new contract wins, up from around 30% a year ago. This reflects growing customer demand for Mphasis’ AI-driven solutions across its cloud and cognitive services portfolio.

About Mphasis

At Mphasis, engineering has been in our DNA since inception.

Mphasis is an AI-led, platform-driven company with human-in-the-loop intelligence, helping global enterprises modernize, infuse AI, and scale with agility. The Mphasis.ai unit and Mphasis AI-powered ‘Tribes’ are focused on client outcomes and embed artificial intelligence and autonomy into every layer of the enterprise technology and process stack.

Mphasis built NeoIP™, a breakthrough AI platform which orchestrates a powerful pack of AI platforms and solutions to deliver impactful outcomes across the entire enterprise IT value chain, because we believe ‘AI Without Intelligence Is Artificial™’. NeoIP™ is powered by the Ontosphere, a dynamic and ever-evolving knowledge base, delivering continuous and constant innovation through perpetual intelligent engineering - driving end-to-end enterprise transformation.

At the heart of our approach is customer-centricity—reflected in our proprietary Front2Back™ transformation framework, which uses the exponential power of cloud and cognitive to deliver hyper-personalized digital experiences (C=X2C2™ = 1) and build strong relationships with marquee clients. Our Service Transformation solutions enable enterprises to pivot from legacy systems and operations to secure, adaptive, cloud-first operating models with minimal disruption. Continuous investments in platforms, such as the Neo series, enable enterprises to stay efficient, relevant, and ahead in a dynamic AI-first world. Mphasis is a Hi-Tech, Hi-Touch, Hi-Trust company, rooted in a learning and growth culture.

Bessemer Venture Partners Unveils AI Services Roadmap - Projects IT Sector to Reach $400B by 2030

Bessemer Venture Partners Unveils AI Services Roadmap - Projects IT Sector to Reach $400B by 2030

Bessemer Venture Partners revealed an AI services roadmap today - their thesis on how AI native companies will disrupt India’s $264 billion IT services sector.

India’s IT services exports form the backbone of global technology and is a powerhouse driving digital transformation worldwide. Today the industry stands at a generational crossroads. As large language models (LLMs) and AI disrupt traditional, people-heavy outsourcing methods, both global enterprises and nimble startups are disrupting traditional delivery models.

Before the current wave of AI-native disruption, India’s IT services giants had perfected a powerful operating playbook-built on three pillars:
  • a vast and skilled talent pool,
  • strong cost arbitrage, and
  • the ‘follow-the-sun delivery’ model.
Despite fears of displacement after the rise of ChatGPT and other LLMs, Indian IT services revenues and margins remain resilient. Enterprises still rely on these firms for complex projects, where embedded engineers and subject matter experts provide business-specific context that AI alone can’t capture.

Yet, seamless transformation into an AI native world is hindered by billable-hour models, standardized entry-level workforces, and low R&D spend (under 2% versus over 20% for global product firms). In essence, the growth of large, traditional IT and outsourcing firms remains driven by headcount rather than productivity gains.

AI-first startups and platforms are already proving their ability to deliver outcomes that are better, faster, and more cost-efficient. They benefit from:Exceptionally skilled founding teams with deep domain expertise
AI-driven, product/platform-first mindsets
Rapid time-to-value and measurable ROI
Usage or outcome-based pricing. 

Bessemer has identified three fast-emerging categories of AI-first challengers poised to disrupt existing service models:
  • Pure software plays: intelligent platforms that fully automate tasks end-to-end-delivering high-speed, scalable outputs with minimal human input. Eg: Graph AI , Leena AI
  • AI enabled services - hybrid models blend AI automation with human‑in‑the‑loop (HITL) oversight. Example: Crescendo and Shopdeck
  • Services for AI - These firms supply the data, model operations infrastructure, and evaluation capabilities needed to build net new AI solutions. Eg: Scale, Turing
Bessemer highlights seven key factors that determine a challenger’s ability to truly disrupt incumbents: team quality, platform stickiness, time-to-value, margins, distribution, pricing strategy, and market focus.

India’s IT services industry is projected to exceed $400B by 2030, as AI fundamentally reshapes how enterprises source and deliver technology. While AI-driven efficiencies will compress pricing in the short term, the exponential growth in AI capabilities will dramatically expand both the propensity and ability of global enterprises to outsource complex workflows. This next wave of outsourcing will fuel the sector’s growth, with AI-first products and startups poised to capture outsized value by delivering smarter, faster, and more adaptive solutions.

HGS Launches Interaction Intelligence to Drive Next-Gen CX and Unlock Strategic Value

HGS Launches Interaction Intelligence to Drive Next-Gen CX and Unlock Strategic Value

Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the launch of Interaction Intelligence, an enterprise-grade artificial intelligence (AI) solution based on the HGS Agent X framework, that transforms Quality Assurance (QA) from a routine customer service function into a powerful strategic asset that delivers actionable insights and intelligence into the clients’ voice.

In an environment where customer expectations for seamless, personalized, and proactive engagement are rapidly rising, HGS’s Interaction Intelligence solution enables enterprises to analyze nearly 100% of customer interactions across omni-channels, thus expanding traditional QA coverage by up to 100 times. This comprehensive data capture and analysis platform fuses conversational, behavioral, and operational metrics in real time, providing deep visibility into compliance, agent performance, and customer loyalty drivers.

The benefits of deploying the solution include:
  • Enhanced CX through well-trained agents and better campaign effectiveness and product searchability
  • Cost competitiveness through reduced costs and generation of revenues (cross-selling/ up-selling)
  • Brand reputation improvement through direct customer feedback integration with expanded coverage. 
  • Actionable insights into trends to support strategic decision-making
Built on decades of domain expertise and data, the solution measures tone, empathy, accuracy, and procedural adherence at scale, creating a holistic and unbiased assessment of interaction quality that translates into measurable operational improvements.

According to Gartner, the customer service software (CSS) market, which includes AI and Gen AI capabilities, is expected to grow to $73.4 billion by 2028 from $43.6 billion in 2024, at a CAGR of 13.8%. This rapid growth underscores the expanding demand for AI-driven solutions that enhance service quality and operational efficiency across industries.

Interaction Intelligence exemplifies HGS’s commitment to innovation-led growth and market leadership in AI-powered customer experience. By turning the traditional QA function into a dynamic, data-driven engine for strategic decision-making, we unlock new value streams for our clients and enhance our own competitive advantage,” said Venkatesh Korla, Global CEO of HGS. “This launch positions us strongly to capitalize on increasing CX transformation investments within a rapidly growing market, driving sustained returns for our clients.”

The launch of Interaction Intelligence marks a significant milestone in HGS’s evolution from traditional BPO to an AI-powered Intelligent Experience Company, unlocking new growth avenues with scalable, high-margin digital transformation services. HGS is currently deploying the solution for a few clients in the Americas.

About Hinduja Global Solutions (HGS):

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS’ combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS’ digital media business, NXTDIGITAL (www.nxtdigital.in), is India’s premier integrated Digital Delivery Platforms Company delivering services via satellite, digital cable and broadband to over 6 million customers across 1,500 cities and towns.

Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has 18,472 employees in nine countries, including 33 delivery centers, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2025, HGS had total income of Rs. 4,958.8 crore (US$ 586.1 million). Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future.

Mphasis Launches NeoIP™, a Unified AI Platform for Continuous Enterprise Transformation

Mphasis Launches NeoIP™, a Unified AI Platform for Continuous Enterprise Transformation

  • Platform utilizes Ontology-Powered Knowledge Graph, Ontosphere, to deliver compounding value and continuous transformation.
  • Early client deployments of the platform are demonstrating up to 60% efficiency gains, 50% reduction in incident resolution time, and measurable margin improvements.

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced the launch of Mphasis NeoIP™, a breakthrough Artificial Intelligence (AI) platform, integrating multiple Mphasis.ai innovative solutions, designed for continuous enterprise transformation and differentiating competitive advantage. The platform perpetually rewires core systems, turning enterprise knowledge across legacy systems, data and operations driving intelligent engineering. At the core ofNeoIP™ is this living – breathing layer of connected enterprise understanding, that unifies data, systems, and processes to proactively optimize, modernize, and transform business and IT operations.

NeoIP™ enables organizations continuously evolve, rather than through one-time transformation programs, by making enterprise knowledge machine understandable. NeoIP™ automates complex decisions, predicts and prevents issues before they occur and drives sustained innovation. It empowers CIOs and business leaders to shift left, embedding intelligence early in the software and operations lifecycle to create self-healing, resource efficient systems that learn and improve over time. In addition, it integrates evergreen business intelligence with AI-assisted implementation, fostering continuous learning and evolution with every subsequent initiative. The platform creates a connected, data-centric environment where AI and human teams collaborate to plan, build, and manage transformation.

"Traditional enterprise transformation often fails to deliver value and requires ongoing reinvestment to keep pace with AI's rapid evolution. NeoIP™ redefines the model. NeoIP™ brings together Mphasis-built AI solutions, partner technologies, and client assets into a single platform that supports multiple data sources, large and small language models, and computing environments. It represents the future of enterprise tech, which is intelligent by design, secure by default, and scalable by nature," said Nitin Rakesh, Chief Executive Officer and Managing Director, Mphasis.

A key component of NeoIP™is Ontosphere that in collaboration with various AI Agents constructs and sustains the intelligence through dynamic knowledge graphs using enterprise domain context. Together these capabilities form a foundation for contextual insights, autonomous actions and intelligent orchestration. Ontosphere ensures AI-driven transformation is fast, accurate, and strategically aligned with long-term business goals.

NeoIP™ includes solutions grouped under four categories, namely: Modernization, Application Development, ITOps & BusinessOps. These capabilities are delivered via specialized AI Agents and frameworks:

Agent & Frameworks

Category

Function

Mphasis NeoCrux™

Modernization, App Development

Orchestrates AI-driven code generation and quality automation.

Mphasis NeoZeta™

Modernization

Enables organizations overcome challenges of modernization through comprehensive knowledge graph

Mphasis NeoSaba™

Application Development

Provides agile AI agents for quality-driven product definition and user story elaboration.

Mphasis NeoRigal™

Governance

AI Agent for planning, building and orchestrating various AI components and provides AI governance

Mphasis AIOps

ITOps

Features capabilities for integrated operations, including proactive incident prediction, root-cause analysis, and self-healing automation based on deep system observability.

Mphasis NeoOrko™

Application Development

Agent, model and knowledge operations management system

Mphasis NextOps™

Business Ops

A collection of Domain specific business operations agents that are autonomous in nature

Mphasis NeoARCHE™

Application Development

Analyzes the code stream to route workloads between CPU & GPU: Autonomous Routing for Compute Heterogeneity

Ontosphere

Modernization, App Development, ITOps, Business Ops

Enterprise intelligence encoded with contextual knowledge based on domain ontologies

NeoIP™natively connects with third-party AI agents through Model Context Protocol (MCP) and Agent2Agent (A2A) standards, expanding the agent fabric for unified, cross-enterprise orchestration.

Early client engagements have delivered measurable impact across multiple dimensions:

· Up to 60% improvement in development and modernization efficiency through AI-led code generation, testing, and optimization

· 50% reduction in mean time to detect Mean Time to Detect (MTTD) and resolve IT incidents through improved observability and automation

· 3–5 hours of predictive early warning for major outages using AI-based anomaly detection

· Sustained cost and margin improvements through a Savings-led Transformation approach that builds continuous value

· Build a cloud-ready, composable, business capability-driven platform with real-time event-driven architecture.

Mphasis has also transformed its AppStore into an AI-powered marketplace, enabling employees to easily discover, download, and use NeoIPTM solutions. With intelligent search and curated categories, the platform streamlines access to tools that drive innovation and efficiency across the organization.

NeoIP™ further sets the stage for Mphasis’ next phase of innovation under the Mphasis Quantum initiative, which will introduce new solutions using quantum computing and AI to further enhance enterprise decision-making and transformation.

About Mphasis 
At Mphasis, engineering has been in our DNA since inception.

Mphasis is an AI-led, platform-driven company with human-in-the-loop intelligence, helping global enterprises modernize, infuse AI, and scale with agility. The Mphasis.ai unit and Mphasis AI-powered ‘Tribes’ are focused on client outcomes and embed artificial intelligence and autonomy into every layer of the enterprise technology and process stack. 

“A Global Powerhouse in Agentic AI”: Capgemini Finalizes $3.3B WNS Acquisition

“A Global Powerhouse in Agentic AI”: Capgemini Finalizes $3.3B WNS Acquisition

Capgemini (Euronext Paris: CAP) today announced that it has completed the acquisition of WNS (NYSE: WNS), a digital-led business transformation and services company and leader in the Digital BPS (Business Process Services) market. With the closing of this transaction, Capgemini creates a global leader in Intelligent Operations to capture clients’ investment in Agentic AI to transform their end-to-end business processes.

Capgemini and WNS share a common vision of the potential of agentic AI to transform our clients’ business operations,” comments Aiman Ezzat, CEO of Capgemini. “By combining Capgemini’s global reach, strategy and transformation capabilities, technology and AI leadership with WNS’s industry expertise and platforms, we’re uniquely positioned to help our clients reinvent their business processes end-to-end and lead in their market. We can now move forward in building together a global leader in Intelligent Operations. I am delighted to welcome WNS’ employees to the Group.

Our teams are looking forward to beginning this next chapter, joining forces with Capgemini to create a global powerhouse and build something truly transformative in the era of generative and agentic AI,” said Keshav R. Murugesh, CEO of WNS.The next wave of transformation will be driven by intelligent, domain and industry-centric operations, delivering efficiency and agility through hyper-automation for superior business outcomes. Our shared values and culture will make for a seamless integration, enabling us to unlock exciting opportunities and long-term value for our clients, employees, partners, and communities.” 

On July 7, 2025, Capgemini and WNS announced that they had entered into a definitive transaction agreement, pursuant to which Capgemini acquired WNS to create a global leader in Agentic AI-powered Intelligent Operations for a cash consideration of 76.50 USD per WNS share. The total cash consideration amounts to $3.3 billion, excluding WNS’ net financial debt[Net financial debt of WNS was negligible as at March 31, 2025.]. On September 18, 2025, Capgemini announced that it has successfully priced a total of €4.0 billion bonds to finance this transaction, refinance its financial debt, and for general corporate purposes of the Group. As a result of this bond issuance, the bridge loan signed in the context of the acquisition was cancelled. WNS will be consolidated into Capgemini’s financial statements as of October 17, 2025.

GlobalLogic Inaugurates New Chennai Office, Strengthens GCC Partnerships

  • New facility inaugurated by Hon’ble IT Minister Dr. Palanivel Thiagarajan, in presence of other dignitaries including NASSCOM’s regional director for South, Mr. Bhaskar Kumar Verma
  • AI-first teams in Chennai to drive innovation across cloud-native platforms, embedded systems, and next-gen growing GCC networks. 
GlobalLogic, a Hitachi Group company and leader in digital engineering, today inaugurated its new office in Chennai, further expanding its presence in India, and aimed at deepening its partnership with Global Capability Centers (GCCs).

GlobalLogic Inaugurates New Chennai Office, Strengthens GCC Partnerships
(Left to Right) - Vikas Kaul, Palanivel Thiagarajan, Piyush Jha, Vikram Puranik, Sibha Satapathy, GlobalLogic 

Strategically located in RMZ Milenia Business Park, Perungudi, one of the city's premier IT corridors, the new facility is designed to accommodate 500 professionals and is complemented by an additional 300-seat center in Guindy, established through GlobalLogic’s integration with Mobiveil, acquired in December 2023. Together, these centers will enhance GlobalLogic’s capacity to collaborate with global telecom clients, accelerate delivery timelines, and scale AI-first engineering capabilities.

With over 800 employees currently based in Chennai, GlobalLogic plans to increase this number by 20% by the end of 2025, bringing the local headcount to over 1000. This growth contributes to the company’s broader ambition of reaching a 20,000-strong workforce in India and a global headcount of 35,000.

The inauguration was presided over by Dr. Palanivel Thiagarajan, Hon’ble Minister of Information Technology and Digital Services, Government of Tamil Nadu, and Mr. Bhaskar Kumar Verma, Regional Director, South at NASSCOM. Their presence underscored the region's rising prominence as a digital innovation hub and the government’s commitment to fostering technology-driven socio-economic growth.

Chennai is home to R&D centres of leading industry players and has highly skilled talent in networking, telecom, and IT. This makes the city a preferred choice for the company to scale and strengthen its partnerships with Global Capability Centers (GCCs) in the telecommunications and Media industry, significantly expanding its India and APAC network. The center’s location enables proximity to GCCs and allows faster collaboration and delivery for the company’s Fortune 500 clients through specialized teams.

During the inauguration ceremony, Mr. Piyush Jha, Group Vice President and Managing Director, APAC, GlobalLogic, said, “India continues to be the cornerstone of our global innovation strategy. As we scale toward a 20,000-strong workforce in the country, Chennai will play a critical role in helping us deliver AI-first, cloud-native, and telecom-grade solutions at scale.

Today, GCCs are innovation powerhouses, building mission-critical platforms and embedding AI into the core of global businesses. This new facility brings us closer to our clients and GCC partners, in line with our 'zero distance to clients' approach. It enables real-time co-creation, accelerates outcomes, and helps shape the future of connected experiences.”

Emphasizing the significance of the new office, Mr. Vikram Puranik, Senior Vice President, Communications, Consumer & Media, GlobalLogic, said “With Chennai as a focal point, we’re investing in leadership, domain expertise, and advanced engineering to solve some of the most complex challenges in telecom, from 5G monetization and intelligent networks to AI-driven customer experience. Through our VelocityAI platform, we are not just enabling transformation, we are engineering tomorrow.”

The Chennai office will focus on hiring subject matter experts in telecom and media, along with AI-first engineers across software development, testing, embedded systems, DevOps/MLOps, and data analytics. These capabilities will enhance GlobalLogic’s ability to build and scale sophisticated platforms for telecom service providers and infrastructure leaders worldwide.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner that helps the world's most forward-thinking companies design and build innovative, AI-powered products, platforms, and digital experiences. Since 2000, we've been at the forefront of the digital revolution, now accelerating clients' transitions into tomorrow's AI-driven businesses by integrating experience design, complex engineering, AI, and data expertise. Headquartered in Silicon Valley, GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501), which contributes to a sustainable society with a higher quality of life by driving innovation through AI and technology as the Social Innovation Business.

UST Secures $2 Bn in Deals with Leading Healthcare Companies, Accelerating AI-Driven Innovation and Personalized Patient Experiences

UST Secures $2 Bn in Deals with Leading Healthcare Companies, Accelerating AI-Driven Innovation and Personalized Patient Experiences

UST, a leading AI and technology transformation solutions company, has entered into a series of engagements with three prominent healthcare companies valued at over $2 billion, reaffirming its position as a trusted partner to some of the world’s most influential healthcare organizations. These comprehensive multi-year collaborations underscore UST’s growing influence in this dynamic market, and how the company is reshaping the healthcare technology ecosystem through data and AI-driven personalization, automation, operational transformation, and next-generation digital platforms.

Through these strategic collaborations, UST is applying its deep healthcare domain expertise, AI and data intelligence platforms, and the strength of UST Evolve to deliver the bespoke, human-centered, efficient, and scalable experiences that healthcare payers and health insurance providers have traditionally lacked.

UST brings unique expertise in operating and managing Third-Party Administrator (TPA) technology platforms, positioning the company to lead large-scale transformations for health insurers seeking agility and speed. Across all engagements, UST is making significant investments in infrastructure and innovation to deliver long-term value to clients and the communities they serve.

One cornerstone engagement involves unlocking personalized insights from a rich dataset representing more than 70 million covered individuals. UST's AI-led approach will enhance savings while helping clients improve member satisfaction, reduce administrative burdens, and accelerate innovation. In another engagement, UST's strategic application of AI-driven automation across the software development lifecycle has significantly elevated product quality and accelerated time-to-market. This initiative has driven meaningful improvements in consumer experience, strengthened digital reliability at scale, and enhanced the client's overall capability to rapidly innovate and adapt.

We are proud to be at the forefront of healthcare transformation at this significant scale. Through these strategic partnerships, we enable our clients to move beyond legacy models—deploying data intelligence, automation, and design thinking to deliver more efficient systems and better health outcomes,” said Anand Nair, Head of Healthcare and Life Sciences, UST.

Our healthcare strategy is grounded in personalization with a purpose. Using our Design for Happiness approach and data platforms, we are helping healthcare payers move from generic engagements to individualized experiences—improving outcomes for patients while driving performance for the business,” said Kailash Attal, Chief Solutions Officer, UST.

With more than two decades of experience and a dedicated global healthcare practice, UST continues to deliver bold, human-centered digital solutions that are future-ready—and purpose-built for a healthier tomorrow.

About UST

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive solutions. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations —delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact — touching billions of lives in the process. Visit us at www.UST.com

HCLTech Joins MIT Media Lab to Advance Human-Centered AI and Quantum Innovation

HCLTech Joins MIT Media Lab to Advance Human-Centered AI and Quantum Innovation

HCLTech, a leading global technology company, has joined the MIT Media Lab, a world-renowned research and innovation ecosystem at the Massachusetts Institute of Technology (MIT) that brings together pioneering research and forward-thinking enterprises. This new engagement reflects HCLTech’s ongoing commitment to shaping the future of AI and accelerating breakthroughs in emerging technology areas, such as quantum computing, through collaborative innovation.

HCLTech will have access to MIT Media Lab’s research and networks, enabling it to deepen engagement with faculty, researchers and innovators in next-generation technologies, particularly AI. This will also enable HCLTech to co-develop projects that could translate meaningful AI innovation into impactful and scalable solutions.

We welcome HCLTech to the MIT Media Lab at a pivotal moment in the evolution of artificial intelligence,” said Jessica Rosenworcel. Executive Director of the MIT Media Lab. “Their commitment to exploring applied AI aligns with our mission to design technologies that empower humanity. We look forward to dynamic collaboration that may advance responsible, human-centered innovation in AI and beyond.”

We are thrilled to collaborate with the MIT Media Lab at the forefront of applied AI research. By engaging with MIT Media Lab’s world-class faculty and researchers, we aim to explore co-development of AI innovations that create real-world impact,” said Vijay Guntur, Chief Technology Officer and Head of Ecosystems at HCLTech.

TCS Launches AI Transformation Unit, Appoints Amit Kapur as Chief

TCS Launches AI Transformation Unit, Appoints Amit Kapur as Chief

Tata Consultancy Services has officially launched a new AI and Services Transformation Unit, signaling a deeper commitment to artificial intelligence across its global operations. According to a company memo seen by Reuters, Amit Kapur, a seasoned insider with over two decades at TCS, has been appointed to lead this newly formed unit.

Key Highlights:

  • Unit Purpose: To consolidate all existing AI capabilities and accelerate innovation in domain-specific AI solutions.
  • Leadership: Kapur previously headed TCS’s UK and Ireland business and will now serve as Chief AI and Services Transformation Officer, reporting to COO Aarthi Subramanian.
  • Strategic Timing: This comes just weeks after TCS announced plans to cut 12,000 jobs, reflecting a broader shift in India’s $283B outsourcing industry toward AI-led efficiencies.
  • Global Context: TCS is the first major Indian IT firm to create a dedicated AI business unit, following similar moves by global players like Accenture.

Why It Matters:

This isn’t just a structural change—it’s a strategic pivot. With client spending under pressure due to macroeconomic uncertainties, AI-led transformation is emerging as the key lever for growth. TCS aims to “reimagine” its investments in global Pace Ports to deliver real-world AI experiences.

AI Strategy Comparison: TCS vs Global IT Leaders (2025)


Company AI Strategy Focus Organizational Structure Notable Moves Strategic Edge
TCS Services transformation via domain-specific AI New AI & Services Transformation Unit led by Amit Kapur Consolidating AI capabilities across Pace Ports First Indian IT major with a dedicated AI business unit
Accenture Industry-specific GenAI solutions Embedded AI across all service lines $3B investment in AI, 40K+ AI-skilled workforce Deep vertical integration and client co-innovation hubs
Infosys Applied AI for enterprise efficiency Infosys Topaz platform Focus on AI-powered automation and analytics Strong in legacy modernization + AI
Wipro AI for digital operations and cloud Wipro ai360 ecosystem Acquired Rizing and Capco to boost AI-led consulting Hybrid cloud + AI integration
IBM AI governance and enterprise AI WatsonX platform + AI Ethics Board Focus on AI trust, transparency, and model lifecycle Pioneer in AI governance and enterprise compliance
Microsoft AI-first enterprise transformation Azure AI + Copilot across products $13B OpenAI partnership, Copilot embedded in Office, GitHub Massive scale, developer ecosystem, and enterprise reach
Amazon (AWS) AI infrastructure and services Bedrock + Titan models AI-as-a-service for startups and enterprises Dominates cloud-based AI deployment
Google (Alphabet) Foundational models and AI research DeepMind + Gemini models AI-first across Search, Cloud, and Workspace Leading in multimodal and frontier AI research

Key Takeaways:

  • TCS is playing catch-up in terms of scale but is ahead in formalizing AI leadership within Indian IT.
  • Global firms like Microsoft, Amazon, and Google are embedding AI across product ecosystems, not just services.
  • Infosys and Wipro are focusing on AI as an enabler for operational efficiency and consulting.
  • IBM and Accenture are doubling down on AI governance and industry-specific deployments, which could be a blueprint for TCS’s next phase.
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HCLTech and Thought Machine Forge Global Alliance to Accelerate AI-Powered Banking Transformation

HCLTech and Thought Machine Forge Global Alliance to Accelerate AI-Powered Banking Transformation

HCLTech, a leading global technology company, today announced a global partnership with Thought Machine, a pioneer in cloud native banking technology, to accelerate the modernization of banks worldwide. The partnership aims to enable banks to rapidly transition from legacy systems and frameworks to intelligent, autonomous financial institutions powered by AI and cloud technologies.

Thought Machine’s Vault platform — next-generation core banking and payments technology — will be at the core of this transformation. By replacing outdated infrastructure with Vault’s cloud native architecture, banks can automate key operations, enhance efficiency and deliver personalized customer experiences. HCLTech will bring its deep expertise in banking technology, regulatory compliance and complex integrations to support rapid innovation and faster product launches.

As part of the partnership, HCLTech will offer full-stack transformation services through Vault-certified delivery teams, global fintech Centers of Excellence (CoEs) and a robust DevSecOps foundation. The company will also establish a dedicated global CoE for Vault Core and Vault Payments, focused on delivering modular, real-time and scalable solutions for the financial services sector. The joint offering will enable banks, whether established institutions or new challengers, to build agile, resilient and future-ready ecosystems rooted in AI-led strategies.

Our global partnership with HCLTech marks a significant step in helping banks break free from legacy constraints and adopt truly digital-first models,” said Randy McFarlane, Global Head of Partnerships at Thought Machine. Together, we will deliver intelligent, self-optimizing systems that evolve with customer needs.”

This collaboration reflects our vision to lead the future of autonomous banking through cloud, data and AI,” said Sudip Lahiri, Executive Vice President and Head—Europe and UKI, Financial Services, HCLTech. “By joining forces with Thought Machine, we will help banks unlock exponential value, reduce operational friction and accelerate time to market.”

About Thought Machine

Thought Machine has developed the foundations of modern banking with its cloud-native core banking and payments technology. Its cloud-native core banking platform, Vault Core, is trusted by leading banks and financial institutions worldwide, including Intesa Sanpaolo, ING Bank ÅšlÄ…ski, Lloyds Banking Group, Standard Chartered, SEB, Lunar, Atom bank, Curve, and more.

Vault Payments is a cloud-native payments processing platform – comprising a Universal Payment Engine to support all card and account-to-account payment types.

Vault Core and Vault Payments have been written from scratch as an entirely cloud-native system, giving banks full control to build any product required to flourish in a rapidly changing world.

Thought Machine is a global team spread across offices in London, New York, Singapore, and Sydney and has raised more than $500m in funding.

For more information, visit thoughtmachine.net

Wipro to Acquire Harman’s DTS Unit for $375M, Expanding Global ER&D Capabilities

Wipro to Acquire Harman’s DTS Unit for $375M, Expanding Global ER&D Capabilities

Wipro has announced a landmark agreement to acquire the Digital Transformation Solutions (DTS) business unit of Harman, a Samsung company, for $375 million. This strategic move is set to significantly bolster Wipro’s global Engineering Research & Development (ER&D) capabilities.

Since 2017, Harman has operated as an independent subsidiary of Samsung Electronics, leveraging Samsung’s global scale and R&D capabilities to accelerate innovation. Beyond audio, Harman is deeply involved in connected car systems, enterprise automation, and IoT solutions, making it a key player in the evolution of digital lifestyles and smart mobility.

Key Highlights of the Acquisition

Aspect Details
Deal Value $375 million (approx. ₹3,300 crore)
Expected Closure By December 31, 2025
Employee Transition 5,600+ DTS employees across 14 countries
Strategic Partnership Multi-year collaboration with Harman and Samsung

Why DTS Matters

  • Expertise in AI-native platforms and autonomous agent frameworks
  • Strength in connected products and domain-led design
  • Focus on digital and device engineering
  • Serves high-growth sectors: tech, aerospace, healthcare, industrial, consumer

Strategic Impact for Wipro

  • Expanded ER&D portfolio with consulting-led engineering services
  • Enhanced global footprint across Americas, Europe, and Asia
  • Accelerated innovation and reduced time-to-market
  • Deeper integration of physical and digital systems

Leadership Commentary

“Welcoming DTS into the Wipro family marks a pivotal step in our transformation journey,” said Srini Pallia, CEO of Wipro.
“Together, we’ll accelerate digital innovation, reduce time-to-market, and sharpen competitive advantage.”

“This agreement unlocks the next chapter for DTS,” added Christian Sobottka, CEO of Harman.
“As part of Wipro, DTS will have the scale and ecosystem needed to expand its impact.”

Wipro has steadily built a reputation for strategic acquisitions that expand its capabilities in engineering, consulting, and digital transformation.

Earlier in 2025, Wipro also acquired Applied Value Technologies for approximately ₹339 crore. This acquisition focused on IT modernization and cloud-native solutions, reinforcing Wipro’s commitment to digital infrastructure and agile transformation.

In 2022, Wipro acquired Rizing, a global SAP consulting firm, to deepen its enterprise transformation capabilities. This followed its landmark $1.5 billion acquisition of Capco in 2021, a major consulting firm in the financial services sector. Capco gave Wipro a strong foothold in digital banking and regulatory technology, significantly enhancing its consulting depth.

Wipro’s engineering ambitions were evident in its 2019 acquisition of International TechneGroup Incorporated (ITI), a specialist in digital engineering and CAD interoperability. This complemented its earlier acquisition of Appirio in 2016 for $500 million, which brought in expertise in cloud services and integration with platforms like Salesforce and Workday.

In 2015, Wipro acquired Designit for €85 million, marking its entry into strategic design and customer experience innovation. This acquisition helped Wipro blend design thinking with digital transformation, a capability increasingly sought by global clients.

Together, these acquisitions reflect Wipro’s deliberate pivot toward high-margin, innovation-led services. From cloud and SaaS to ER&D and consulting, Wipro has positioned itself as a global leader in AI-powered engineering, enterprise modernization, and customer-centric digital solutions.

Indian IT Giants Hold Their Ground Amid AI Disruption: What “Moats” Really Mean

Indian IT Giants Hold Their Ground Amid AI Disruption: What “Moats” Really Mean

Artificial Intelligence (AI) is changing the way businesses operate—from automating customer service to writing software code. But despite the buzz, India’s top IT services firms like TCS, Infosys, Wipro, and HCLTech are not just surviving—they’re evolving. Their secret? Something called a “moat.”

What Is a Business “Moat”?

Imagine a castle surrounded by a deep, wide trench filled with water—that’s a moat. In business, a moat is a company’s unique advantage that protects it from competitors. It could be anything: strong brand reputation, loyal customers, proprietary technology, or deep industry expertise.

The wider the moat, the harder it is for rivals to steal market share.

Indian IT Firms: Moats Still Intact

  • Infosys has been upgraded to a “wide moat” rating due to high returns and deep expertise in cloud and AI services. Clients find it hard to switch because of trust and complexity.
  • TCS holds a wide moat thanks to long-term client relationships and domain knowledge across industries like banking and healthcare.
  • Wipro holds a “narrow moat” and is expanding partnerships with cloud and cybersecurity firms to stay competitive.

AI Is a Threat—But Also a Tool

  • Contact centers are seeing up to 75% reduction in headcount due to AI chatbots.
  • Software development is becoming faster, with AI cutting manual coding by 25–30%.
  • Firms are shifting to outcome-based pricing, where clients pay based on results, not hours.

New Growth Areas: Services & Geographies

  • Expanding into new markets like Europe and India.
  • Offering AI-led services such as predictive analytics and smart automation.
  • Building ecosystems with cloud giants like Microsoft and AWS.

Challenges Ahead

  • Margins are under pressure due to slower deal-making and rising costs.
  • Companies are delaying salary hikes and cutting admin expenses.
  • Reskilling employees and hiring AI talent is now a priority.

Q1 Performance Snapshot

Company Revenue Growth Profit Growth Key Insight
TCS +1.3% +5.9% Demand slowdown due to global uncertainty
Infosys +7.5% +8.6% Strong AI-led solutions driving growth
Wipro +0.8% +9.8% BPO-heavy model facing AI disruption
HCLTech +8.1% N/A AI boosting efficiency but squeezing margins

Final Thought

AI is not the end of Indian IT—it’s the next chapter. These firms are using their moats to adapt, innovate, and grow. For everyday investors and tech enthusiasts, the message is clear: Indian IT is evolving, not eroding.

Can India’s Power Infrastructure Keep Up with Its Digital Ambitions?

Can India’s Power Infrastructure Keep Up with Its Digital Ambitions?

India’s data center industry is experiencing an unprecedented growth trajectory, driven by rapid digitalization, the rollout of 5G networks, AI adoption, and increasing cloud demand. Industry forecasts estimate that the country’s data center capacity will rise from around 1.4 gigawatts today to over 9 gigawatts by 2030. This surge translates into data centers potentially consuming roughly 3% of India’s total electricity by that year, up from less than 1% currently. Expanding hyperscale and colocation facilities in metros like Mumbai, Bengaluru, Chennai, and Delhi, alongside rising secondary hubs in tier 2 and 3 cities, underline the vast scale and geographic diversification of this growth.

Power Infrastructure Challenges Unique to the Digital Era

Can India’s Power Infrastructure Keep Up with Its Digital Ambitions?
Vikas Srivastava, Director-Product Management, Product Development/Engineering, Vertiv

Data centers require uninterrupted, high-quality power that traditional grids, especially beyond metropolitan areas, often struggle to provide. Frequent outages, voltage instability, and limited grid capacity plague many emerging digital hubs in smaller cities and rural areas. Moreover, the scale of power demand from mega data centers rivals that of large industrial operations, placing additional strain on local utilities and transmission infrastructures. Maintaining uptime for critical digital services requires a fundamental rethink of power supply, distribution, and resilience strategies tailored to these demanding environments.

Decentralized, Intelligent Power Ecosystems as the Future

To address these challenges, the industry should pivot toward self-sustained power ecosystems. This entails integrating microgrids, hybrid energy sources including renewables augmented by battery energy storage systems, and real-time power optimization technologies. Decentralized power distribution architectures reduce dependency on unstable grids, enabling edge locations such as rural data nodes, telecom towers, and smart factories to operate autonomously with high reliability. Intelligent infrastructure monitoring and AI-driven energy management can further optimize load distribution, predictive maintenance, and increase energy efficiency across interconnected digital sites.

Sustainability and Policy Enablement

India’s ambitious renewable energy targets aim for 500 gigawatts of renewable capacity by 2030, and government incentives such as data center policies and production-linked incentives are catalyzing the integration of green power into digital infrastructure. Operators are increasingly leveraging rooftop solar, wind power, and advanced cooling technologies to reduce carbon footprints. Notably, energy storage initiatives backed by viability gap funding have accelerated battery storage adoption, crucial for bridging supply-demand gaps and mitigating renewables’ intermittency.

Strategic Enterprise Investment and Advanced Solutions

While policy frameworks set the stage, private sector leadership is paramount. Investors and operators are scaling infrastructure with modular, scalable power units capable of operating in extreme ambient conditions prevalent across India. Technologies such as high-efficiency uninterruptible power supplies, AI-based monitoring platforms, and hybrid grid-storage combinations ensure consistent power quality and resilience. These advancements also embrace operational flexibility, allowing data centers to dynamically adjust to fluctuations in demand and supply, reducing total cost of ownership and sustainability risk.

The symbiotic growth of India’s digital economy and power infrastructure faces complex challenges requiring innovative, integrated approaches. Developing decentralized, intelligent, and green power systems tailored to the evolving needs of data centers, supported by proactive investment and enabling policies, will be critical. Successfully navigating these challenges will ensure India’s digital ecosystems remain robust and adaptive, securing its place as a global technology powerhouse in the decade ahead.

Reference Links:

Telstra Sells 75% Stake in Versent Group to Infosys in $153M Deal to Accelerate Enterprise Transformation

Telstra Sells 75% Stake in Versent Group to Infosys in $153M Deal to Accelerate Enterprise Transformation

Australian telecom firm, Telstra, has announced a landmark strategic partnership with Infosys, under which the Indian IT giant will acquire a 75% stake in Versent Group for AUD 233.3 million (USD 153 million). The move marks a significant step in Telstra’s “Connected Future 30” strategy, aimed at sharpening its enterprise focus and accelerating digital transformation across Australia and New Zealand.

Deal Overview

  • Stake Divested: 75% of Versent Group to Infosys
  • Valuation: AUD 233.3 million (USD 153 million)
  • Telstra’s Retained Stake: 25%
  • Expected Closure: H2 FY2026, pending regulatory approvals
  • Payment Structure: AUD 175 million upfront + performance-based deferred payments
  • Financial Impact: No material gain/loss expected for Telstra

Strategic Objectives

The partnership will establish a joint venture focused on delivering AI-enabled cloud solutions to large enterprises and government agencies. Infosys will gain operational control of Versent Group, which includes:
  • Versent
  • Epicon
  • Telstra Purple Digital
  • Cloud Access products
Together, these units comprise a 650-member team of engineers, strategists, and advisors serving sectors such as finance, energy, utilities, education, and government.

Combined Capabilities

The joint venture will integrate:
  • Telstra’s connectivity and local market reach
  • Versent’s cloud-native engineering and agility
  • Infosys’s global scale, AI platform Topaz, cloud suite Infosys Cobalt, and cybersecurity arm The Missing Link
This synergy is expected to deliver end-to-end digital transformation solutions, with both companies referring and leveraging each other’s offerings.

Vicki Brady, CEO, Telstra:

This partnership reflects our confidence in the growth potential of Versent Group and the value unlocked through collaboration with Infosys. It accelerates our ability to deliver cutting-edge solutions to customers across the region.
Salil Parekh, CEO, Infosys:

We’re excited to bring transformative AI-first capabilities to complement Versent’s cloud-first foundation. This venture will accelerate innovation for enterprises and government corporations in Australia and New Zealand.

Versent Group will retain its brand identity and operate as a stand-alone business under the joint venture structure. The deal builds on prior collaborations between Infosys and Telstra, including a 2024 multi-year software engineering agreement and a 2025 partnership with Telstra International.

HCLSoftware Joins Indo-Swiss Innovation Platform to Advance Citizen-Centric GovTech

HCLSoftware Joins Indo-Swiss Innovation Platform to Advance Citizen-Centric GovTech

HCLSoftware, a global leader in enterprise software solutions, has entered into a strategic Memorandum of Understanding (MoU) with the Swiss Network in India, represented by the Embassy of Switzerland, the Swiss Business Hub India, and Swissnex in India, to join the Indo-Swiss Innovation Platform. The Platform, established alongside the Trade and Economic Partnership Agreement (TEPA) framework, sets the foundation for bilateral collaboration in strengthening digital infrastructure and strategically boosting Indo-Swiss collaboration.

The MoU aims to address key public sector challenges by promoting citizen-centric digital transformation across domains of GovTeh such as, e-governance, sovereign collaboration, healthcare, edtech, and agritech. Drawing on HCLSoftware’s experience in enterprise technologies and building platforms such as HCL Total Experience, HCL Universal Orchestrator, HCL AppScan, and HCL BigFix, the partnership will explore new models of collaboration that respond to real-world governance needs. By engaging stakeholders from government, academia, startups, and industry, the MoU fosters a cross-border GovTech innovation corridor, opening up opportunities for knowledge exchange and long-term co-innovation between Switzerland and India.

This MoU represents our commitment to building international partnerships that drive meaningful innovation in the public sector,” said Mrs. Maya Tissafi, Ambassador of Switzerland to India. “By combining our countries’ strengths in technology and governance, we can create solutions that benefit citizens while setting new standards for international cooperation in digital transformation."

Jonas Brunschwig, CEO and Consul General of Swissnex in India, added, “HCLSoftware joining the Indo-Swiss Innovation Platform in a strategic partnership can accelerate GovTech innovation. This partnership will create tangible opportunities for startups, researchers, and technology companies in both countries to collaborate on solutions that address real-world governance challenges and enhance digital infrastructure.”

As part of this partnership, HCLSoftware brings its Experience, Data, and Operations (XDO) Blueprint — a strategic framework developed to support public sector modernization. This expertise will contribute to identifying scalable approaches to enhance user experience, streamline service delivery, and enable data-informed decision-making across governance domains.

This partnership represents a meaningful step toward advancing GovTech through international collaboration,” said Kalyan Kumar, Chief Product Officer at HCLSoftware. “By contributing our experience and frameworks like the XDO Blueprint, we aim to support joint efforts exploring innovative, citizen-centric digital transformation approaches. We look forward to working with partners across Switzerland and India to co-create scalable solutions that can enhance transparency, improve service accessibility, and strengthen public institutions for the future.”

As both nations continue their digital transformation journey, the partnership will catalyze developing next-generation public sector technologies and set a new benchmark in e-governance.

About Swissnex

Swissnex is a global network connecting Switzerland with the world in education, research, and innovation. With a strong presence in leading innovation hubs, Swissnex facilitates collaboration across borders by engaging with corporations, startups, government bodies, academia, researchers, and industry associations. Swissnex in India’s work is anchored in three core focus areas—Health, Sustainability, and Digital Transformation—where active partnerships are built to address global challenges and enable knowledge exchange.

Notable initiatives include the Indo-Swiss Antimicrobial Resistance Innovation Dialogue, Swissnex for the Planet, an initiative on planetary health focusing on human and non-human species, and Digital Trust and SpaceTech cohorts for Swiss startups to internationalize in India. Swissnex has supported nearly 200 Swiss startups in validating their market entry into India, helping accelerate innovation and co-creation between the two countries.

HCLSoftware is a global leader in software innovation and the software division of HCLTech. We develop, market, sell, and support transformative solutions across various industries, including business and industry, intelligent operations, total experience, data and analytics, and cybersecurity. Our commitment to customer success and our core values of integrity, inclusion, value creation, people-centricity, and social responsibility drive us to deliver best-in-class software products that empower organizations to achieve their goals.

With a rich heritage of pioneering spirit, HCLSoftware serves more than 20,000 organizations, including a majority of the Fortune 100 and almost half of the Fortune 500. Learn more about how we can help you achieve your goals at www.hcl-software.com.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending June 2025 totaled $14 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Infosys Opens AI-Focused SAP Lab in Germany, Expands Living Labs Network Globally

Infosys Opens AI-Focused SAP Lab in Germany, Expands Living Labs Network Globally

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, has unveiled its latest strategic move with the launch of the Infosys Enterprise Innovation Lab for SAP Solutions, situated at its premises in Düsseldorf, Germany. This state-of-the-art lab marks a pivotal expansion of Infosys’ global network of Living Labs and reinforces its commitment to co-creating intelligent, AI-powered solutions tailored to enterprise needs.

Built as part of an expanded collaboration with SAP, the lab invites organizations to ideate, prototype, and evolve their digital transformation strategies using cutting-edge technologies. By leveraging SAP Business AI, SAP Business Data Cloud, and RISE with SAP, alongside Infosys Cobalt and Infosys Topaz—its AI-first generative AI suite—the facility aims to empower enterprises in financial performance, operational agility, and governance excellence.

This lab creates a collaborative ecosystem where innovation meets scalability,” said an Infosys spokesperson. “Clients can explore the possibilities of integrating enterprise-wide data to drive real-time AI-powered decisions and secure, compliant operations.”

The Düsseldorf lab serves as a hub for solution development across sectors, providing enterprises with hands-on access to advanced SAP-integrated capabilities. Its launch signals Infosys’ ambition to shape the future of intelligent enterprises through localized innovation and global reach. With more than a dozen Living Labs worldwide, Infosys is delivering on its vision of seamless digital transformation—one co-created solution at a time.

Dunedin Selects HCLTech to Reinvent Digital Infrastructure

HCLTech, a leading global technology company, has signed a 10-year strategic partnership with the Dunedin City Council (DCC) to modernize and manage its IT services, driving digital transformation, improved service delivery and stronger community engagement.

HCLTech will transform the Council’s IT services across cybersecurity, hybrid cloud, service management, IT asset management and network services, enhancing support, scalability and security. Council staff will gain access to modern omnichannel tools, phased self-service and responsive onsite support, helping them work more efficiently and making digital services faster and more intuitive for residents.

HCLTech will leverage advanced automation and AI platforms to automate routine tasks, reduce downtime and provide 24/7 virtual support.

This partnership supports the Council’s five-year IT Strategy and was established through a rigorous procurement process. HCLTech has proven strengths in delivering smart, innovative IT services to the public sector,” said the DCC General Manager of Corporate Services, Robert West.

Sonia Eland, Executive Vice President and Country Manager for Australia and New Zealand at HCLTech, added: “We are proud to support Dunedin City Council in setting new standards for public sector innovation. Our shared vision will deliver lasting value to the community.”

HCLSoftware Launches Domino 14.5 with Sovereign AI to Strengthen Data Privacy for Regulated Sectors

HCLSoftware Launches Domino 14.5 with Sovereign AI to Strengthen Data Privacy for Regulated Sectors

HCLSoftware, a global leader in enterprise software solutions, announced today the launch of HCL Domino 14.5. Specifically targeting governments and regulated organizations concerned with their data privacy, HCL Domino 14.5 ushers in significant enhancements to the Domino+ sovereign collaboration portfolio, including the introduction of Domino IQ, a sovereign AI extension to the Domino platform that protects an organization's data privacy and ensures information security.

Users of the HCL Domino platform leverage powerful AI to automate tasks, analyse data, and more, by choosing the models that their organization or trusted sources have built. With compliance measures such as the European AI Act aimed at shaping the development and use of artificial intelligence within the EU, Domino IQ enables organizations to have more fine-grained control over AI investments and, additionally, remove their reliance on foreign cloud-based services.

In an uncertain geopolitical landscape, governments and regulated organizations, such as private banks, are increasingly concerned about their data sovereignty and digital independence”, said Richard Jefts, Executive Vice President and General Manager, HCLSoftware. “The importance of data sovereignty and avoiding unnecessary foreign government influence extends beyond SaaS solutions and AI. Specifically for collaboration - the sensitive data within email, chat, video recordings and documents, With the launch of Domino+ 14.5, HCLSoftware is helping over 200+ government agencies safeguard their sensitive data.

"Today more than ever, true digital sovereignty is the key to Europe's digital future. That’s why at IONOS we are proud to provide the sovereign cloud infrastructure for HCL’s sovereign collaboration solutions. Our platform is powerful, secure, and – above all – free from foreign access. Together, we are setting an example for responsible innovation and digital self-determination, a key factor for companies and institutions in regulated industries with particularly sensitive requirements," said Achim Weiss, CEO of IONOS, the leading European hosting provider and trusted cloud enabler.

Other key capabilities of this Domino+ launch include:
  • BSI certification of Information Security and use of Security Event and Incident Management (SEIM) tools.
  • Compliance with the European Accessibility Act for web-based, business user experiences.
  • Ready to deploy, and enhanced sovereign chat and meetings solutions.

HCLSoftware is a global leader in software innovation and the software division of HCLTech. We develop, market, sell, and support transformative solutions across various industries, including business and industry, intelligent operations, total experience, data and analytics, and cybersecurity. Our commitment to customer success and our core values of integrity, inclusion, value creation, people-centricity, and social responsibility drive us to deliver best-in-class software products that empower organizations to achieve their goals. With a rich heritage of pioneering spirit, HCLSoftware serves more than 20,000 organizations, including a majority of the Fortune 100 and almost half of the Fortune 500. Learn more about how we can help you achieve your goals.

HCLTech and AMD Forge Strategic Alliance to Develop Future-Ready Solutions Across AI, Digital and Cloud

HCLTech, a leading global technology company, and AMD (NASDAQ: AMD), a leader in high-performance and adaptive computing, have announced a strategic alliance to accelerate enterprise digital transformation worldwide through advanced solutions in AI, digital and cloud.

This collaboration combines the strengths of both companies to create a robust digital ecosystem that boosts enterprise digital transformation and enhances customer experience. By co-investing in innovation labs and training programs, HCLTech and AMD aim to provide enterprises with innovative tools that unlock new business opportunities and enhance operational efficiency.

The joint development centers established through this alliance will serve as testbeds for advanced technologies, conducting proof-of-concept tests to hasten the time-to-market for innovative enterprise tools. Workforce training and reskilling initiatives will ensure that enterprises are well-equipped to navigate the evolving digital landscape.

Through this expanded collaboration, AMD and HCLTech can provide businesses across multiple industries with the leading-edge technology solutions they need to accelerate innovation and drive long-term growth. Combining HCLTech’s expertise in digital transformation with our industry-leading EPYC, Instinct and Ryzen PRO processors will enable us to provide enterprises with customized, future-ready solutions that maximize the potential of AI, cloud computing and advanced analytics,” said Dr. Lisa Su, Chair and CEO, AMD.

"We are collaborating closely with our ecosystem partners such as AMD, a semiconductor leader, as well as hyperscalers, TechOEMs and ISVs - to deliver a full-stack cloud native innovation from silicon to application. By integrating AMD’s cutting-edge silicon innovations with our deep understanding of technology, we’re enabling enterprises to stay ahead of technology trends with greater agility, performance and long-term compatibility. This partnership empowers our clients to make smarter technology investments and accelerate their digital and AI-led transformations with confidence,” said C Vijayakumar, CEO & Managing Director, HCLTech.

As digital transformation continues to reshape the business landscape, the HCLTech and AMD alliance is poised to play a pivotal role in helping enterprises navigate and thrive in this new era of technology-driven growth.

Schneider Electric and NVIDIA Team Up to Power €200 Bn AI Revolution in Europe

Schneider Electric and NVIDIA Team Up to Power €200 Bn AI Revolution in Europe
  • R&D initiatives underscore companies’ commitment to co-developing new cooling, power, building management and control systems for digital and physical AI data centers
  • Schneider Electric announces launch of new NVIDIA-enabled rack solution
Schneider Electric, the leader in the digital transformation of energy management and automation, today announced it is collaborating with NVIDIA to serve the growing demand for sustainable, AI-ready infrastructure. Together, Schneider Electric and NVIDIA are advancing research and development (R&D) initiatives for power, cooling, controls, and high-density rack systems to enable the next generation of AI factories across Europe and beyond.

This unique global partnership, announced during NVIDIA GTC Paris, brings together the world leaders in sustainability and accelerated computing to support the European Union’s AI infrastructure ambitions and its “InvestAI” initiative, which plans to mobilize a €200 billion investment in AI.

Leveraging its expertise in AI-ready infrastructure, sustainability, and grid coordination, Schneider Electric and NVIDIA are together responding to the European Commission’s “AI Continent Action Plan,” which outlines a shared mission to set up at least 13 AI factories across Europe, while establishing up to five AI gigafactories.

Schneider Electric and NVIDIA are not just partners — our teams are driving advanced R&D, co-developing the infrastructure needed to power the next wave of AI factories globally,” said Olivier Blum, CEO of Schneider Electric. “Together, we’ve seen tremendous success in deploying next-generation power and liquid cooling solutions, purpose-built for AI data centers. This strategic partnership — bringing together the world leaders in sustainability and accelerated computing — allows us to further accelerate this momentum, pushing the boundaries of what’s possible for the AI workloads of tomorrow.”

AI is the defining technology of our time—the most transformative force reshaping our world,” said Jensen Huang, founder and CEO, NVIDIA. “Together with Schneider Electric, we are building AI factories: the essential infrastructure that brings AI to every company, industry, and society.”

New NVIDIA-Enabled Infrastructure Solutions

In support of today’s announcement, Schneider Electric has also unveiled a suite of AI-ready data center solutions, including new EcoStruxure™ Pod and Rack Infrastructure. Designed to accelerate AI developments globally, the Prefabricated Modular EcoStruxure Pod Data Center is a scalable, pod-based architecture, enabling rapid AI data center deployment.

As part of this, a new Schneider Electric Open Compute Project (OCP) inspired rack system has also been developed to support the NVIDIA GB200 NVL72 platform that uses the NVIDIA MGX modular architecture, integrating Schneider Electric into NVIDIA HGX and MGX ecosystems for the first time.

These announcements build on a series of milestones shared by the two global leaders earlier this year, including Schneider Electric and ETAP unveiling the world’s first digital twin for electrical and large-scale power systems in AI factories using the NVIDIA Omniverse Blueprint.

Together, Schneider Electric and NVIDIA have also co-developed a series of full electrical and liquid cooling-based reference designs as an approved CDU vendor for NVIDIA — many of which also include solutions from Motivair’s liquid cooling portfolio, following its acquisition by Schneider Electric in March 2025.

Through this expanded and deepened strategic partnership, Schneider Electric and NVIDIA will continue to accelerate their infrastructure initiatives, fast-tracking new product rollouts and reference designs to build the AI factories of the future.

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