GlobalLogic Inaugurates New Chennai Office, Strengthens GCC Partnerships

• New facility inaugurated by Hon’ble IT Minister Dr. Palanivel Thiagarajan, in presence of other dignitaries including NASSCOM’s regional director for South, Mr. Bhaskar Kumar Verma
• AI-first teams in Chennai to drive innovation across cloud-native platforms, embedded systems, and next-gen growing GCC networks. 

GlobalLogic, a Hitachi Group company and leader in digital engineering, today inaugurated its new office in Chennai, further expanding its presence in India, and aimed at deepening its partnership with Global Capability Centers (GCCs).

(Left to Right) - Vikas Kaul, Palanivel Thiagarajan, Piyush Jha, Vikram Puranik, Sibha Satapathy, GlobalLogic 

Strategically located in RMZ Milenia Business Park, Perungudi, one of the city's premier IT corridors, the new facility is designed to accommodate 500 professionals and is complemented by an additional 300-seat center in Guindy, established through GlobalLogic’s integration with Mobiveil, acquired in December 2023. Together, these centers will enhance GlobalLogic’s capacity to collaborate with global telecom clients, accelerate delivery timelines, and scale AI-first engineering capabilities.

With over 800 employees currently based in Chennai, GlobalLogic plans to increase this number by 20% by the end of 2025, bringing the local headcount to over 1000. This growth contributes to the company’s broader ambition of reaching a 20,000-strong workforce in India and a global headcount of 35,000.

The inauguration was presided over by Dr. Palanivel Thiagarajan, Hon’ble Minister of Information Technology and Digital Services, Government of Tamil Nadu, and Mr. Bhaskar Kumar Verma, Regional Director, South at NASSCOM. Their presence underscored the region's rising prominence as a digital innovation hub and the government’s commitment to fostering technology-driven socio-economic growth.

Chennai is home to R&D centres of leading industry players and has highly skilled talent in networking, telecom, and IT. This makes the city a preferred choice for the company to scale and strengthen its partnerships with Global Capability Centers (GCCs) in the telecommunications and Media industry, significantly expanding its India and APAC network. The center’s location enables proximity to GCCs and allows faster collaboration and delivery for the company’s Fortune 500 clients through specialized teams.

During the inauguration ceremony, Mr. Piyush Jha, Group Vice President and Managing Director, APAC, GlobalLogic, said, “India continues to be the cornerstone of our global innovation strategy. As we scale toward a 20,000-strong workforce in the country, Chennai will play a critical role in helping us deliver AI-first, cloud-native, and telecom-grade solutions at scale.

Today, GCCs are innovation powerhouses, building mission-critical platforms and embedding AI into the core of global businesses. This new facility brings us closer to our clients and GCC partners, in line with our 'zero distance to clients' approach. It enables real-time co-creation, accelerates outcomes, and helps shape the future of connected experiences.”

Emphasizing the significance of the new office, Mr. Vikram Puranik, Senior Vice President, Communications, Consumer & Media, GlobalLogic, said “With Chennai as a focal point, we’re investing in leadership, domain expertise, and advanced engineering to solve some of the most complex challenges in telecom, from 5G monetization and intelligent networks to AI-driven customer experience. Through our VelocityAI platform, we are not just enabling transformation, we are engineering tomorrow.”

The Chennai office will focus on hiring subject matter experts in telecom and media, along with AI-first engineers across software development, testing, embedded systems, DevOps/MLOps, and data analytics. These capabilities will enhance GlobalLogic’s ability to build and scale sophisticated platforms for telecom service providers and infrastructure leaders worldwide.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner that helps the world's most forward-thinking companies design and build innovative, AI-powered products, platforms, and digital experiences. Since 2000, we've been at the forefront of the digital revolution, now accelerating clients' transitions into tomorrow's AI-driven businesses by integrating experience design, complex engineering, AI, and data expertise. Headquartered in Silicon Valley, GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501), which contributes to a sustainable society with a higher quality of life by driving innovation through AI and technology as the Social Innovation Business.

Citizens GCC Joins Cognizant’s Flagship Outreach Program to Advance Rural Tech Talent in India

Cognizant (Nasdaq: CTSH) has announced that Citizens Financial Group’s Global Capability Centre (GCC) has joined its flagship Outreach program to advance skilling and employability for college students in rural communities across Telangana.

The program launched in Hyderabad in 2019 has reached over 4,000 students in Telangana, with 478 hired into technology roles at Cognizant—92% of them women. Nationally, the program has impacted 60,000 students through partnerships with more than 100 institutions, including colleges and nonprofits.

“Our Hyderabad GCC is designed as a hub for innovation and collaboration, and partnering with Cognizant’s Outreach program allows us to extend that purpose beyond business into communities,” said Michael Ruttledge, Chief Information Officer and Head of Enterprise Technology & Security, Citizens Financial Group. “This marks the beginning of our volunteering journey in India, and we are proud that our GCC associates will volunteer their time and expertise to help students unlock new opportunities and pathways to pursue careers in technology.”

As part of the collaboration, Citizens GCC associates will volunteer weekly to deliver a structured five-step employability training program for students in rural and tribal areas. The sessions will cover generative AI, communication and soft skills, life skills and include readiness for the AMCAT employability test.

“Cognizant Outreach is a powerful example of how our people bring purpose to life—using their mentoring skills to uplift communities and create pathways to opportunity,” said Surya Gummadi, President – Americas, Cognizant. “Our collaboration with Citizens’ GCC in Hyderabad strengthens this mission, combining shared values and collective action to equip students—especially young women in underserved areas—with the skills and confidence to thrive in technology careers. Together, we’re bridging the gap between skilling and industry, and scaling impact where it’s needed most.”

Launched in April 2025, the Citizens-Cognizant Global Capability Centre (GCC) in Hyderabad serves as a next-generation innovation hub supporting Citizens’ digital transformation and technology modernization. The GCC is expected to scale up to 1,000 IT and Data and Analytics professionals by March 2026.

Cognizant Outreach is a global, employee-driven volunteer platform focused on driving digital inclusion and supporting community development through initiatives in education, employability, and environmental sustainability.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $217.5 billion in assets as of December 31, 2024. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,100 ATMs and approximately 1,000 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X (formerly Twitter), LinkedIn or Facebook.

HCLTech Recognized As A Leader in Avasant GCC Services 2025 RadarView™

HCLTech, a leading global technology company, has been named a Leader in the Avasant Global Competency Center (GCC) Services 2025 RadarView™ report.

The report highlights HCLTech’s leadership in end-to-end GCC services, powered by GenAI, engineering excellence and deep domain expertise. With a technology-first, industry-centric delivery model and full-stack capabilities, HCLTech has helped establish 200+ GCCs across finance, HR, customer operations and advanced engineering.

"HCLTech delivers end-to-end GCC services with strong vertical focus,” said Praveen Kona, Associate Research Director, Avasant. “Its global footprint spans India, Poland and the Philippines, with expansion into Tier II Indian cities via the New Vistas program. Investments in talent, IP and partnerships — including AWS, Google Cloud and other ecosystem players — have made HCLTech a Leader in our RadarView™."

According to the report, HCLTech’s AI Labs serve as a strategic foundation for co-innovation and collaboration with clients and play an important role in advancing the company’s GCC services. These AI Labs support over 400 clients and underpin 500+ ongoing GenAI projects. HCLTech’s flagship AI and cloud offerings — AI Force, AI Foundry, AI Labs and AI Engineering — increase productivity and efficiency across industries. Through eSTiP™ and academic partnerships, HCLTech strengthens its talent pipeline for GCCs.

“Our GCC Services leverage engineering expertise, AI-powered tools and deep industry expertise across the full lifecycle of services (Advise, Setup, Run and Optimize, Transform). These factors contributed to HCLTech being positioned as a Leader in Avasant RadarView™. We drive innovation, growth and value for GCCs in alignment with their organization goals as they transform into autonomous transformation hubs,” said Kiran Cherukuri, Global GCC Practice Leader at HCLTech.

Click here to view the complete report: https://avasant.com/report/global-competency-center-services-2025-radarview/

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending June 2025 totaled $14 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Mphasis Acquires 26% Stake in Aokah to Power AI-Driven GCC Transformation

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced that Mphasis Corporation, USA, a wholly owned subsidiary of the company, on July 10th 2025, has acquired a 26% preferred equity stake in Aokah a Platform-as-a-Service (PaaS) company designed to help enterprises set up, scale, and optimize next-gen Global Capability Centers (GCCs), to drive speed, intelligence, and efficiency. Through this strategic investment, Mphasis is poised to offer global enterprises who are looking to set-up/optimize GCCs, a Human-Led, AI-Powered end-to-end lifecycle support services and transformative solutions, thus building high-performing GCCs that drive innovation, resilience, and long-term business impact.

Aokah drives outcome certainty with a category-defining platform that unifies real-time data insights, intelligent automation, and strategic wisdom in an execution hub that stakeholders can access anytime, anywhere. At its core are five foundational engines:

• Program Wisdom: Protects initiatives against delay and drift
• Geo Wisdom: Finds the best-fit city and location for scale and resilience
• Talent Wisdom: Surfaces the right talent at the right time
• Ecosystem Wisdom: Orchestrates high-trust vendor ecosystems with built-in compliance and fallback options
• Delivery Wisdom: Oversees operations and realizes outcomes

“Combining Mphasis’ technology and scale with Aokah’s AI, human insight, and execution orchestration, removes friction from global transformation and delivery initiatives, helping organizations operate with greater agility and precision. Their platform supports every stage of the GCC lifecycle, from identifying optimal locations using real-time, data-driven insights to building a future-ready workforce with AI-powered talent intelligence. By integrating AI innovation with our domain and delivery strengths, we aim to help enterprises unlock greater value in their GCC journey,” said Nitin Rakesh, Chief Executive Officer, and Managing Director, Mphasis.

“Aokah offers a smarter, faster, and risk-averse path to multiply an enterprise’s efforts to expand, transform, and optimize their global operations and GCCs. We are thrilled to have Mphasis as our early investors and partners as we build a world-class platform to help Global Operations and GCCs move to orchestrated execution at AI-speed, enable seamless integration across enterprise and partner ecosystems, and automate governance to drive efficiency and scalability,” said Atul Vashistha, Chairman and CEO, Aokah.

Hexaware Acquires Bengaluru based SMC Squared, a Leader in Building GCCs

Hexaware Technologies [NSE: HEXT], a global provider of IT solutions and services, is pleased to welcome into its fold SMC Squared, a leader in building global capability centers (GCCs). The acquisition is a strategic step in Hexaware’s mission to deliver future-proof GCC solutions that go beyond cost efficiency, anchored in a combined human and digital agent-driven model.

Hexaware’s newly launched GCC 2.01 service line aims to drive long-term value for global clients by blending SMC Squared’s proven GCC build-operate expertise with Hexaware’s platform-led IT delivery capabilities, providing clients with a differentiated proposition that combines AI and digital innovation with strategic GCC value.

SMC Squared operates through engagement models, such as managed services, build-optimize-transfer, and hybrid solutions, which lower operating costs while assembling GCC teams that act as seamless extensions of every client’s strategic agenda. With proven delivery across HR, infrastructure, employee well-being, finance, and strategic technology consulting, SMC Squared brings institutional maturity and a trusted execution model that aligns with Hexaware’s vision to offer fully integrated, high-value GCC operations. Together, the companies expect to drive significant growth and unlock synergy potential across large accounts in the near future.

“Our clients are increasingly looking for GCC partners who bring more than staffing or infrastructure,” said Amrinder Singh, President & Head – EMEA & APAC Operations, Hexaware. “With SMC Squared, we gain proven governance, delivery credibility, and scale in areas where execution strength is non-negotiable. This acquisition enables us to deliver long-term value to enterprises, leveraging our human and digital agent-driven model and proprietary IT delivery platforms.”

The move comes as the global GCC market accelerates, with the GCC sector in India alone expected to cross $100 billion by 20302. Enterprises are shifting toward outcome-based models, requiring partners who can deliver stable, scalable, and high-accountability operations.

“On behalf of the SMC Squared team, I’m thrilled to share that we’re now part of Hexaware,” said Patricia Connolly, CEO, SMC Squared. “For over a decade, we’ve helped shape the GCC industry, and this acquisition expands what we can deliver globally with strengthened capabilities across AI, analytics, modernization, cloud transformation, and enterprise platforms while growing our delivery footprint with new centers in Latin America and increasing client activity in the UK and Europe.”

SMC Squared works with some of the most recognized global brands across commerce, manufacturing, financial services, health care, and consumer brands. Among SMC's clients is Papa John's International, Inc. (PZZA), operating global quick-service restaurants with a significant international presence including India.

“Partnering with SMC to build our dedicated GCC team has been a transformative experience. Our GCC team is fully integrated, aligned with our strategic vision, and focused on delivering real business value,” said Michael Wyant, Vice President of Corporate Systems & Enterprise Data, Papa Johns. “From modernizing our ERP systems to enhancing our Workday integrations and building a robust data and analytics foundation, SMC has consistently delivered. We look forward to working together, now with Hexaware, to accelerate modernization. Congratulations SMC Squared and Hexaware. We're excited for what lies ahead in our GCC partnership.”

The combined organization now offers a unified GCC services stack spanning advisory, setup, operations, and optimization, and supported by talent depth, delivery consistency, and execution rigor.

Reference

1. GCC 2.0 refers to the next-generation evolution of traditional Global Capability Centers which are offshore or nearshore hubs established by multinational enterprises (MNEs) to deliver critical business functions such as IT, finance, HR, analytics, and R&D. GCC 2.0 infuses Artificial Intelligence (AI) to transform the role of these centers from cost arbitrage-driven support units to value-generating strategic centers.
2. India's global centre market to grow to $105 billion by 2030, says Nasscom-Zinnov report

About Hexaware

Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes.

About SMC Squared

SMC Squared drives digital evolution through Global Capability Centers (GCCs), empowering businesses to optimize offshore costs and attract top-tier tech talent. Its tailored models—build-optimize-transfer, managed services, and hybrid solutions—ensure cost-effectiveness while establishing high-performing teams aligned with client’s brand and boardroom objectives. With a proven recruit-for-fit strategy, SMC Squared enhances quality and productivity, delivering economic advantages supported by client testimonials. 

Capgemini, Dai-ichi Life Partner to Establish GCC in India

Capgemini and Dai-ichi Life Holdings have signed a multi-year agreement to establish a Global Capability Center (GCC) in India. This initiative aims to accelerate Dai-ichi Life’s digital transformation by leveraging India's skilled talent pool to enhance IT and digital strategies.

The GCC will focus on advanced software development, AI and data solutions, infrastructure modernization, and cybersecurity. It will initially support operations in Japan, the United States, and Australia, with plans to expand further. The partnership follows a Build-Operate-Transfer model, allowing Dai-ichi Life to gradually internalize critical digital functions.

Capgemini will bring its global expertise to co-innovate solutions that streamline operations and enhance customer service. Dai-ichi Life’s CEO, Tetsuya Kikuta, emphasized that this collaboration will strengthen in-house capabilities in AI, data, and cybersecurity, setting the foundation for long-term innovation.

The specific location of the Global Capability Center (GCC) in India hasn't been publicly disclosed yet. However, given Capgemini's strong presence in cities like Bengaluru, Pune, and Hyderabad, it's likely to be in one of India's major tech hubs.

Dai-ichi Life Holdings, Inc. is a major Japanese life insurance company, founded in 1902 and headquartered in Tokyo, Japan. It operates globally, offering insurance, asset management, and financial services across multiple markets.

Dai-ichi Life has expanded internationally, including subsidiaries like Protective Life Corporation (U.S.), Dai-ichi Life Vietnam, and Dai-ichi Life Cambodia. It also has a presence in India through Star Union Dai-ichi Life Insurance (SUD Life), a joint venture with Bank of India and Union Bank of India.

Walmart Expands Tech Presence in India with Second GCC in Chennai

Walmart is expanding its presence in India by establishing its second Global Capability Center (GCC) in Chennai. The company has leased 465,000 square feet of office space at the International Tech Park Chennai (ITPC) to house teams working on data engineering, Al, cloud computing, and cybersecurity.

This move complements Walmart's existing GCC in Bengaluru and reinforces India's role as a key innovation hub for the retail giant.

The Chennai facility will accommodate 4,500 employees and is expected to enhance Walmart's global tech operations. The lease agreement spans five years, with a monthly rent of ₹3.26 crore, and includes an annual 4% rent escalation.

Experts suggest that Chennai's IT corridor, known for its skilled talent and infrastructure, is becoming a preferred destination for GCCs. With this expansion, Walmart is leveraging India not just for back-office functions but as a strategic center for innovation.

Walmart's Bengaluru Global Capability Center (GCC) is a major hub for its global technology operations. The company leased 1 million square feet of office space from Prestige Group to establish this center. The Bengaluru GCC focuses on Al, data engineering, cybersecurity, and cloud computing, supporting Walmart's retail and e-commerce ecosystem.

The center plays a crucial role in supply chain optimization, customer experience enhancement, and operational efficiency through advanced Al models. Walmart has also partnered with Indian Institute of Science (IISc) and IIT Madras to drive innovation in Al and machine learning.

India’s GCC market is projected to reach $99–105 billion, with over 2.4 million professionals employed across 1,800+ centers, reflecting a 17% year-on-year workforce growth.

Alvarez & Marsal Strengthens GCC Advisory Services With the Appointment of Sameer Singh Ahluwalia as MD

Leading global professional services firm Alvarez & Marsal (A&M) India has announced the appointment of Sameer Singh Ahluwalia as Managing Director to strengthen the development and industrialization of its GCC/GBS Advisory Business. His appointment underscores A&M’s commitment to supporting mid-market private equity firms and corporates establish, optimize, and scale their GCC operations.

Sameer Singh Ahluwalia 

Mr. Ahluwalia brings over two decades of experience with a solid track record of driving growth, profitability, and innovation for businesses across industries including financial services, technology and telecom. He has led 50+ large projects including outsourcing, vendor consolidation, carve-out/asset monetization, people transfer/rebadging, and digital transformation etc. His deep expertise in greenfield setups, multi-geo rollouts, joint ventures, and build-operate-transfer (BOT) models, will be instrumental in supporting A&M’s clients in enhancing operational efficiency and driving strategic growth.

Prior to joining A&M, Mr. Ahluwalia served as Group President of Global Financial Services at a leading BPM firm, overseeing a $300 million services business. His leadership journey includes key roles at General Electric, Bharti Airtel, HCL Technologies, and Capgemini. Sameer has worked with global clients across 50+ countries including large multinational conglomerates, small and medium scale enterprises, family offices, and private equity firms.

Luis de Lucio, Managing Director and Head of Growth Markets at A&M, said, "India has solidified its position as a premier destination for global enterprises looking to build high-value, innovation-driven GCCs. As companies seek greater operational efficiency and strategic capabilities, A&M is committed to helping them navigate this transformation. With Sameer’s deep industry expertise and leadership, we are well-positioned to support organizations in leveraging India’s growth potential and establishing resilient, future-ready GCCs.”

Himanshu Bajaj, Managing Director & Head - A&M India and GCC, added, "A&M’s GCC has expanded significantly in a short span of time, with 400 professionals supporting a diverse client base. Sameer’s appointment is a strategic move in scaling A&M’s GCC advisory practice, reflecting our commitment to serving the increasing demand for specialized operation-focused services. Sameer’s leadership will be instrumental in enhancing our capabilities and scaling our offerings, to support our clients with end-to-end GCC setup, restructuring operating models, and integrating digital capabilities to enhance their scalability and cost efficiency.”

Manish Goyal, Managing Director at A&M GCC, added, “GCCs have become a key strategic lever in the operations strategy of an organization that necessitates an active consideration by virtue of having significant impact on the profitability, competitiveness, agility and ability to innovate. We bring a unique consultant-operator mindset to help our clients build and transform their GCCs. We are pleased to welcome Sameer to expand our GCC/GBS advisory offerings and meet the evolving needs of mid-market corporates and private equity firms.”

Sameer Singh Ahluwalia, Managing Director at A&M GCC said, "The GCC landscape in India is evolving rapidly, with businesses shifting towards advanced digital capabilities and specialized service models. As enterprises navigate this next phase of growth, there is a critical need for tailored advisory solutions that drive operational excellence, cost efficiency, and long-term value creation. A&M’s practical, results-driven approach provides the perfect foundation to help organizations capitalize on these opportunities. I am excited to join A&M and contribute to strengthening its GCC advisory practice, empowering clients to scale efficiently and achieve sustainable growth."

About Alvarez & Marsal

Founded in 1983, Alvarez & Marsal is a leading global professional services firm. Renowned for its leadership, action and results, Alvarez & Marsal provides advisory, business performance improvement and turnaround management services, delivering practical solutions to address clients' unique challenges. With a world-wide network of experienced operators, world-class consultants, former regulators and industry authorities, Alvarez & Marsal helps corporates, boards, private equity firms, law firms and government agencies drive transformation, mitigate risk and unlock value at every stage of growth.

To learn more, visit: AlvarezandMarsal.com

Infosys and German E-Commerce Firm zooplus Setup Global Capability Center (GCC) in Hyderabad

Infosys and Zooplus, a leading European e-commerce company based in Munich, Germany, have announced a strategic collaboration to drive digital transformation and enhance e-commerce capabilities.

Infosys will establish a state-of-the-art Global Capability Centre (GCC) in Hyderabad, India, to support Zooplus's digital transformation efforts.

Zooplus will leverage Infosys Topaz, an Al-first offering using generative Al technologies, to drive Al innovation, growth, and operational efficiency. The collaboration will also help improve its marketing, e-commerce, and supply chain capabilities. It will support zooplus by enhancing its expertise in product management, technology, quality, design, and engineering; and set up a new order management system.

The collaboration aims to enhance Zooplus's marketing, e-commerce, and supply chain capabilities, significantly improving customer experience and service efficiency.

This partnership is set to revolutionize Zooplus's operations and e-commerce prowess, making it a significant step towards digital transformation.

Founded in 1999 and headquartered in Munich, Germany, Zooplus serves customers across 30 countries in Europe, including the United Kingdom. The company went public in 2008 and is listed on the Frankfurt Stock Exchange.

Geoffroy Lefebvre, Chief Executive Officer, zooplus SE, said, “At zooplus our growth strategy has always been focused on leveraging data-driven insights to meet our customers’ demands. Our collaboration with Infosys to establish our new technology hub is a strategic decision driven by their AI-first strategies combined with expertise in delivering AI-powered solutions, with Infosys Topaz. We are confident that through this collaboration we will unlock greater operational efficiencies, enhance customer experience, and stay ahead in the competitive e-commerce landscape.”

Zooplus offers a wide range of pet products, including food, accessories, and toys, with over 8,000 top products in stock. The company is known for its commitment to quality and customer satisfaction, providing pet owners with a convenient and reliable shopping experience.

Karmesh Vaswani, Executive Vice President & Global Head of Consumer, Retail & Logistics, Infosys, said, "At Infosys, we believe in harnessing the power of technology to drive innovation enabling profitable and sustained future growth. Collaborating with zooplus to establish this new GCC in Hyderabad underscores Infosys' commitment to driving digital transformation at scale for our clients. By leveraging Infosys Topaz, we will empower zooplus to realize their full potential and also position them at the forefront of excellence in digital commerce and marketing.”

Infosys has been involved in several notable e-commerce projects over the years. Infosys helped Prologis achieve flexibility and agility for its online marketplace, resulting in an 83% increase in revenue.

Accenture Invests $170 Mn in Bengaluru, US-based ANSR

Accenture has invested nearly $170 million (₹1,400 crore) in ANSR, a Bengaluru and US-based company that has set up over 120 global capability centers (GCCs). This investment secures a significant minority stake for Accenture in ANSR. These GCCs play a crucial role in collaborating with parent enterprises, enhancing core value propositions, and driving scale.

Last year, NYSE-listed digital workflow company ServiceNow also invested in ANSR. This investment further strengthens ANSR's position as a trusted partner for Fortune 500 companies and others in building, managing, and scaling GCCs.

In the past, ANSR has received funding from Evolvence Capital, Sistema Asia Capital, Infosys Innovation Fund, and Accel.

By 2030, GCCs are projected to contribute a total revenue of $121 billion, approximately 3.5% of India's GDP.

A Global Capability Center (GCC), also known as a Global In-House Center (GIC) or Shared Services Center, is an organizational unit that provides specialized services and expertise to its parent company. These centers are typically located in countries with cost-effective talent pools and favorable business environments. GCCs handle functions such as IT, finance, HR, research, analytics, and customer support. They enable companies to centralize operations, improve efficiency, and access skilled resources while maintaining control over critical processes.

ANSR, founded in 2014, by Lalit Ahuja, provides enterprise-ready talent, workspace, and GCC operations, serving companies like 3M, Target, Lowe's, Rakuten, Ikea, and Airbnb. The strategic partnership between Accenture and ANSR aims to help clients establish and optimize global teams for technology and business functions.

Since its inception, ANSR has established over 85 GMlobal Capability Centers (GCCs) aggregating to more than 85,000 enterprise talents with over $1.6 billion in investment. These GCCs play a crucial role in helping companies build core and critical capabilities that are not easily outsourced. They provide access to niche skill sets and top talent in talent-rich hubs, resulting in at least 40% lower costs compared to outsourced or contract staff. Additionally, in-house teams at GCCs demonstrate over 30% higher productivity and retention, contributing to agile responses to market demands.

ANSR's comprehensive suite of AI-driven talent solutions and workspace management services further enhance the value proposition for businesses seeking to establish and optimize global teams.